Terms of service

Deskly provides a virtual office: spatial presence, audio and video rooms, whiteboards, chat, recording, time tracking and integrations with issue trackers. We provide it as it is described on this site, and we will tell you before we remove something you rely on.

A workspace belongs to the organisation that created it, not to the person who happened to sign up. Its admins control who may enter.

• You are responsible for what the people in your workspace do with it.
• Keep your credentials to yourself; tell us promptly if you think an account has been taken over.
• One seat is one person. Sharing a login is not a substitute for a seat.

Everything you put into Deskly stays yours - notes, messages, files, recordings. You grant us only the permission needed to store it, show it to the people in your workspace, and back it up. We claim nothing else.

Recording is a workspace setting, and where it is on, meeting rooms are recorded when people are in them. You are responsible for telling the people in your workspace, and any guests, that this is happening, and for having whatever consent your jurisdiction requires.

Recordings are not kept forever. On the hosted product each recording, with its transcript and summary, is permanently deleted 30 days after it was made - one year on Enterprise. The date is shown on every recording. Download anything you need to keep before then. On that date it is removed from Deskly, and every copy is erased from our storage within 7 days; we keep those days only to undo mistakes on our side, and cannot restore a recording after them.

Extended storage is an optional add-on, billed monthly in advance like a plan, that keeps recordings for one year from when they were made. Each payment covers 30 days. If you stop paying, recordings are kept for 7 more days and then the 30-day rule applies again, which deletes every recording older than 30 days. This is the notice we give before that deletion.

Do not use Deskly to break the law, to harass people, to send malware, or to try to reach parts of another workspace. We may suspend a workspace that does, and we will say why.

Paid plans are billed monthly in advance, in the currency shown at checkout. Prices can change; if they do, we will tell you before your next period.

Not paying eventually means the workspace drops to the Free plan. We do not delete your data for non-payment without telling you first.

You can stop at any time, and you keep the rest of the period you have paid for. We can end an account for a serious breach of these terms, or with reasonable notice otherwise.

Deskly is provided without warranties beyond those the law requires. Our liability in any twelve-month period is limited to what you paid us in that period. Nothing here limits liability that cannot be limited by law.